How Do I Get a Refund from Azul?

From Brazil, Azul is undoubtedly one of the best Airlines you can come across. They have ensured that their approach is entirely customer-centric. That is the reason you can quickly get a refund from them. You only need to connect with customer support to get the refund. Once you have raised the refund request, then you’ll be able to get the refund in the bank account through which you made the payment. You’ll receive the refund earlier if you have shared all the booking details. You must only ensure that you have filled out the refund form within the correct period to claim the refund. However, it is recommended that you read the refund policy before filling out the form.

Steps to Get the Refund from Azul Airlines

There are several ways to get a refund from Azul Airlines. You must ensure that you have followed the steps mentioned ahead. Then you’ll be able to get the refund either in the form of cash or a voucher.

• Call Azul Airlines customer support at 1 (888) 587-2985.
• Now you will come across the IVR menu.
• In the menu, you need to choose the option of “Refund request.”
• Once you have raised the request with the help of customer support, you’ll receive the refund in the bank account from which you made the payment.

The customer support executives are very well trained. They will make sure that you get the refund without any issues. You can go through the Azul refund policy below. Then you’ll be able to find the refund you want.

Claim your refund through live chat

You can claim your refund with the help of live chat. For that, you can walk through the steps which are mentioned below. Then the chat support will answer your issue.

• You need to gain access to the official website of Azul Airlines.
• Now tap on the button “Contact us.”
• On the new page, tap on the chat icon.
• Once the chat box opens, you must choose the options related to your query.
• In the present case, select a refund option.

That is it. Soon, your issue will be resolved, and you’ll be able to save the chat transcript without any problem. The Azul airlines refund time is only seven to twenty working days.

The refund policy of the Azul Airlines

You can go through the refund policy below. Then you’ll be able to find the right way to make the refund claim.

• If your flight was canceled by Azul Airlines, you are eligible to get a complete refund.
• You must fill out the refund form within twenty-four hours of the booking. Once you have filled the state, you’ll get the refund either in the form of a bank transfer or a gift card.
• You will receive the refund within seven to twenty working days.
• If you have made the payment of Azul Airlines booking through cash, then you’ll receive the refund in twenty working days. However, if you make the payment through a credit card, you’ll get the refund only in seven working days.
• If your flight was canceled due to Covid-related reasons, you must apply for a refund within twenty-four hours of booking. Then you’ll receive the full refund.

That is it. You will be able to get a refund from Azul without any issues. You can get a refund in the form of vouchers. If you want to get it converted into cash, then you need to connect with customer support.